Operator Camera
Many government agencies rely on pan-tilt-zoom (PTZ) cameras to monitor city streets, freeways, and public spaces. Their existing interfaces are clunky, outdated, and web-only—frustrating operators who need to quickly scan incidents in real time. I spoke with many frustrated users who shared their experience with current PTZ interface tools.
Many government agencies rely on pan-tilt-zoom (PTZ) cameras to monitor city streets, freeways, and public spaces. Their existing interfaces are clunky, outdated, and web-only—frustrating operators who need to quickly scan incidents in real time. I spoke with many frustrated users who shared their experience with current PTZ interface tools.
Many government agencies rely on pan-tilt-zoom (PTZ) cameras to monitor city streets, freeways, and public spaces. Their existing interfaces are clunky, outdated, and web-only—frustrating operators who need to quickly scan incidents in real time. I spoke with many frustrated users who shared their experience with current PTZ interface tools.
I designed a modern iPad app for field operators, paired with a web console for supervisors. The app delivers sub-500ms latency with precision PTZ haptic wheels, offline-first bookmarking, and integrated audit logging. By running natively on iPad, it leverages hardware decoding for smoother video, stronger offline resilience, and significantly better battery management than a browser-based solution. Deployed in kiosk mode via MDM, it works securely on LTE/4G/5G, Wi-Fi, and constrained networks through an edge gateway that converts legacy RTSP/ONVIF feeds into WebRTC/SRT.
I designed a modern iPad app for field operators, paired with a web console for supervisors. The app delivers sub-500ms latency with precision PTZ haptic wheels, offline-first bookmarking, and integrated audit logging. By running natively on iPad, it leverages hardware decoding for smoother video, stronger offline resilience, and significantly better battery management than a browser-based solution. Deployed in kiosk mode via MDM, it works securely on LTE/4G/5G, Wi-Fi, and constrained networks through an edge gateway that converts legacy RTSP/ONVIF feeds into WebRTC/SRT.
I designed a modern iPad app for field operators, paired with a web console for supervisors. The app delivers sub-500ms latency with precision PTZ haptic wheels, offline-first bookmarking, and integrated audit logging. By running natively on iPad, it leverages hardware decoding for smoother video, stronger offline resilience, and significantly better battery management than a browser-based solution. Deployed in kiosk mode via MDM, it works securely on LTE/4G/5G, Wi-Fi, and constrained networks through an edge gateway that converts legacy RTSP/ONVIF feeds into WebRTC/SRT.
This project showed me how important it is to balance technical depth with usability in mission-critical environments. Operators cared most about speed, clarity, and reliability—so every design choice was grounded in reducing friction during high-stress moments. If I continued this work, I’d explore predictive presets, multi-operator handoff, and better federated search across agencies.
This project showed me how important it is to balance technical depth with usability in mission-critical environments. Operators cared most about speed, clarity, and reliability—so every design choice was grounded in reducing friction during high-stress moments. If I continued this work, I’d explore predictive presets, multi-operator handoff, and better federated search across agencies.
This project showed me how important it is to balance technical depth with usability in mission-critical environments. Operators cared most about speed, clarity, and reliability—so every design choice was grounded in reducing friction during high-stress moments. If I continued this work, I’d explore predictive presets, multi-operator handoff, and better federated search across agencies.
Company
Government agency
Project Type
0->1, Enterprise
My Role
Product Design, Vision, Field Testing
Year
2017
Users Impacted
100+
Redefining how operators interact with live cameras
From rapid camera switching to precision focus and zoom, the experience balances technical depth with clarity and ease.
Redefining how operators interact with live cameras
From rapid camera switching to precision focus and zoom, the experience balances technical depth with clarity and ease.
Redefining how operators interact with live cameras
From rapid camera switching to precision focus and zoom, the experience balances technical depth with clarity and ease.
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I’d be happy to share the full study. Reach out and we can set a time to talk.
